Catina Forts is an determined and analytical leader who takes a systematic approach to helping clients retain more clients and close more sales.

For over two decades, Catina has worked as a Senior Client Support Advocate in the Telecommunications, Real Estate and Healthcare industries, supporting clients by ensuring they have the resources and support needed to overcome operational challenges.

Catina was able to leverage her knowledge of account resolution procedures and process management skills to pivot into Real Estate as a Transaction Coordinator. In this role, she takes full ownership of the transaction process, ensuring a seamless execution from listing to close.

Catina’s strengths include being able to quickly identify opportunities for resolving inconsistencies in the transaction process, while maintaining industry compliance standards. As a client support specialist, she has demonstrated a keen ability to develop strategic solutions for improving the functionality of the transaction process and increasing operational efficiency.

Catina is the owner of iGenie Virtual Transaction Experts, where her team is committed to providing exceptional transaction services.